Shop with AI: Chat Terms
Last updated: 11/05/2026
These Chat Terms apply to your use of Shop with AI, the AI shopping assistant on the PGA TOUR Superstore website. By sending a message in Shop with AI, you agree to these Chat Terms and to our Terms of Use. That includes the agreement in Section 14 of the Terms of Use to resolve disputes through individual arbitration and to waive class actions. If you do not agree, do not use Shop with AI. You can contact our customer service team instead.
1. You are chatting with AI. Shop with AI is an automated tool powered by artificial intelligence. It is not a person. You can reach a member of our team at any time by using the Contact customer service link in the chat window or by contacting customer service.
2. Information only; not binding. Responses are for general information and convenience. They may be inaccurate, incomplete or out of date. Prices, promotions, availability, product specifications and order details on our product pages, at checkout, on your receipt, and in our official policies (including our Return Policy and Pricing & Promotions Policy) control over anything Shop with AI says. Shop with AI cannot change prices, make offers, issue refunds or credits, change orders, or make warranties or commitments for PGA TOUR Superstore. Please confirm important details before you buy.
3. No professional advice. Fitting, equipment, training or fitness suggestions are general. They are not a substitute for a professional fitting or for medical or safety advice.
4. Recording and privacy. By sending a message, you consent to PGA TOUR Superstore and the service providers that operate Shop with AI on our behalf, including providers of artificial intelligence technology, recording, storing, monitoring, reviewing and analyzing your messages, the responses, and related technical information (such as conversation and device identifiers and your browsing and shopping activity on our site). We use this information to respond to you, personalize recommendations, provide support, maintain quality and security, and improve Shop with AI and our services, as described in our Privacy Policy. Do not use Shop with AI if you do not consent.
5. Don’t share sensitive information. Do not enter payment card numbers, passwords, government ID numbers, health information or other sensitive personal information. We may remove or block it automatically.
6. Your messages. You are responsible for what you send. Section 6 of our Terms of Use (User-Generated Content) does not apply to chat messages. Instead, you grant us and our service providers permission to use your messages as described in these Chat Terms and our Privacy Policy.
7. Acceptable use. You agree not to use Shop with AI for anything unlawful, abusive, harassing or misleading. You also agree not to try to make it produce harmful, false or unauthorized responses, extract its instructions, or use automated means to access it. We may limit, suspend or end access at any time.
8. Age. Shop with AI is not directed to children under 13, and they should not use it.
9. Availability and changes. Shop with AI is offered as a beta feature, “as is,” and may change or be discontinued at any time. We may update these Chat Terms by posting a new version with a new “Last updated” date. Using Shop with AI after an update means you accept it.
10. Relationship to Terms of Use. These Chat Terms are part of our Terms of Use. Sections 12 (Disclaimer of Warranties), 13 (Limitation of Liability), 14 (Dispute Resolution) and 16 (Governing Law) of the Terms of Use apply to Shop with AI. If these Chat Terms conflict with the Terms of Use, these Chat Terms control as to Shop with AI.